Telus’ Call Centre for Booking Vaccine Appointments in British Columbia is ‘Disorganized’ and ‘Chaotic’, Former Workers Say Published April 9, 2021 New Documents newly obtained by PressProgress show Telus farmed out its government contract to a debt-collection agency
Telus’ Use of Subcontractors On COVID-19 Contracts is Raising New Questions About Its Messy Vaccine Booking System Published March 13, 2021 New Debt collection agency says Telus discussed farming out call centre work for booking vaccine appointments in British Columbia